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Fulfillment

Complete fulfillment cycle: receiving, storage, picking, packing, labeling, shipping, and returns handling.

Shipping

Direct partnerships with DHL and GLS. Competitive rates and priority handling. Option to use your own shipping labels.

Storage

€20 per pallet per month. Clean, dry, secure facility. FIFO principle available. Photo documentation and zone tracking.

Returns

Returns processed within 24 hours. Detailed inspection reports. Photo and video documentation available via "Photo Proof" system.

Integrations

Shopify, API, CSV files, manual input. We adapt to your processes and platform.

Pricing

Individual pricing based on volumes, product characteristics, and services. Online calculator available for estimates.

Getting Started

Share product info, sample orders, and monthly volumes. Trial periods available. Full integration support provided.

Most Important

What services are included in Treeberg's fulfillment?

Treeberg offers a complete fulfillment cycle: receiving and storing goods, order picking and packing, labeling, shipping, returns handling, and documentation support. We also provide additional services such as photo and video documentation, branded packaging, and document preparation.

How quickly are orders processed?

Orders received before 11:00 are processed and handed over to the carrier the same day. Orders received after 11:00 are processed the next business day. Returns are processed within 24 hours of receipt. Pallet assembly takes up to 48 hours depending on volume. Custom processing schedules are also available by agreement.

How is the cost of fulfillment calculated?

Pricing is calculated individually based on order volumes, product characteristics, parcel weight, and selected services. We offer an online calculator for rough estimates, and we can provide a personalized quote for your business.

Is there a minimum number of orders?

We do not have a strict minimum, but we recommend at least 50 orders per month for optimal pricing. We're open to working with smaller volumes — especially for startups or pilot projects.

Which CMS and platforms do you support?

We work with most CMS and marketplaces: Amazon (FBA/FBM), Shopify, Etsy, WooCommerce, and others. Integration via API, CSV files, or manual input — we adapt to your processes.

Who handles returns and customer support?

Treeberg receives returns at our warehouse, inspects the products, and provides a detailed report to the client. Returns are processed within 24 hours of receipt. Customer support (communication with end customers) remains on the brand's side. If needed, we can provide photos or videos of returned items.

Optional

What kind of storage conditions do you offer?

We provide pallet-based storage in a clean, dry, and secure facility. All goods are accepted with proper documentation and stored in a way that supports efficient order picking. If required, we use the FIFO principle. Photo documentation and zone tracking are also available. Storage is calculated at €20 per pallet per month*, regardless of weight or rotation.

* All prices are indicated without VAT

Can you store oversized goods or non-standard pallets?

Yes, we accept oversized goods and non-standard pallets. Storage conditions and pricing are discussed individually based on the size, weight, and packaging requirements.

What documents do you provide with each shipment?

We provide standard documents: invoice, packing list, tracking number. Upon request, we can include certificates or printed materials if provided in advance. Additional documents (e.g., export forms or customs declarations) are available for an extra fee.

How does shipping work? Do you use your own rates?

We have direct partnerships with DHL and GLS, which allow us to offer competitive rates and priority handling. You can use our shipping conditions or send orders using your own shipping labels — the choice is yours.

Can I work without automatic integration?

Yes, you can submit orders manually through our system or send them via CSV files. This is convenient for small volumes or during a trial period. You can switch to full integration at any time later.

Start / Onboarding

What information do you need to get started?

Simply fill in the information by clicking Place Order.
Once submitted, we will contact you.

Can I test fulfillment before starting full cooperation?

Yes, you can test our service with a small batch. We offer a trial period during which you can evaluate our processing speed, packaging quality, and service level. After that, you can decide whether to continue.